FEATURE/Travelers Offers Spring Maintenance Tips to Protect Your Home

March 30, 2004

HARTFORD, Conn.--(BUSINESS WIRE)--March 30, 2004--A home is one of life's most important investments. Keeping it properly maintained can help reduce the risk of a loss and help ensure the safety and well being of friends and family. Just in time for spring, Travelers Property Casualty Corp. (NYSE: TAP.A and TAP.B) offers these maintenance tips to prepare your home for warmer weather and to keep it safe year-round:

    --  Inspect your smoke detectors. Make sure that there is one on
        each floor of your home. Test them and change the batteries at
        least every six months, when you change your clocks.

    --  Check the light bulbs in all your fixtures to be sure that
        they are the correct wattage as recommended by the
        manufacturer.

    --  Replace lamps that use high-producing bulbs (such as halogen)
        with those that use fluorescent bulbs and operate at much
        cooler temperatures.

    --  Check your electrical outlets for potential fire hazards such
        as frayed wires or loose-fitting plugs. Be sure not to
        overload electrical outlets, fuse boxes, extension cords or
        any other power service.

    --  Keep a multi-purpose fire extinguisher accessible that is
        filled and ready for operation.

    --  Have your air conditioning system inspected by a professional
        as recommended by the manufacturer.

    --  Check for damage to your roof, and clean gutters and
        downspouts to keep debris from accumulating.

    --  Check your water heater for leaks and corrosion, and keep
        surrounding area clear.

    --  Clean and/or replace your furnace filter.

    --  Clean the clothes dryer exhaust duct and space under the
        dryer. Remove all lint, dust, and pieces of material or cloth.

    --  Inspect washing machine hoses and replace hoses that show
        signs of wear or leakage with stronger reinforced hoses. Turn
        off the water when not in use to prevent water damage if a
        hose breaks.

    --  In your yard, remove all dead trees and keep healthy trees and
        bushes trimmed and away from utility wires. Do not attempt to
        remove tree limbs from power lines yourself. Instead, call
        your power company to request assistance.

    --  Safely store oil and gas for lawn equipment and tools in a
        vented, secured area.

    --  Repair driveway and walkways that are cracked, broken or
        uneven to provide a level walking surface.

Travelers policyholders who experience a loss should immediately report their claim to Travelers at 1-800-CLAIM-33 (1-800-252-4633) for assistance. Travelers claim professionals are available 24 hours a day, 365 days a year.

These and other seasonal home maintenance tips are available at http://www.travelers.com/claim_services/pl/.

For more information on topics of home maintenance and repair, visit these resources:

    Michigan State University Extension:
    http://www.msue.msu.edu/msue/imp/mod02/master02.html

    Metropolitan Builders Association:
    http://www.mbaonline.org/site/homeowners/Home_Maintenance.asp

    About Travelers Property Casualty

Travelers Property Casualty (NYSE: TAP.A and TAP.B) provides a wide range of insurance products. In the commercial lines market, Travelers is a leading provider of a broad range of insurance products including workers compensation, integrated disability, property, liability, specialty lines, surety bonds, inland/ocean marine, and boiler and machinery. The company is the second largest writer of homeowners and auto insurance through independent agents. On November 17, 2003, Travelers announced its intent to merge with The St. Paul Companies. The merger is expected to be completed in the second quarter of 2004. For more information on Travelers, see www.travelers.com.

SUBJECT: TAPA, TAPB, TAP.A, TAP.B, TAPa, TAPb, TAP.a, TAP.b, TAP/A, TAP/B, TAP/a, TAP/b

    CONTACT: Travelers Property Casualty
             Jennifer Wislocki, 860-277-7458

    SOURCE: Travelers Property Casualty Corp.