Press Release Details

HARTFORD, Conn.--(BUSINESS WIRE)--Jan. 16, 2004--Auto accident claims increase in frequency by 12% in January and February in comparison to non-winter months, according to a recent analysis of claims incidence at Travelers Property Casualty Corp. (NYSE: TAP.A and TAP.B). "Snow storms and icy conditions present a particular set of driving hazards," says Peter McMurtrie, Vice President, Claim Services. "Preparing your vehicle for the winter and knowing how to react in severe conditions or if stranded are the keys to safe winter driving."

    Be prepared before a storm hits:

    --  Have a mechanic check your car's battery, brakes, fluid levels
        (antifreeze, windshield washer fluid and oil), as well as the
        heating and exhaust systems to ensure that your car is in
        good, safe working condition.

    --  Try to keep your gas tank full during the winter months. Don't
        allow the gas to go below half a tank. Not only will this
        prevent damage from freezing, you'll avoid running out of gas
        if you're stuck in a traffic jam during the dead of winter.

    --  Install snow tires or all-weather radials with adequate
        treads.

    --  An adequate supply of windshield washing liquid is critical to
        wash away the mud and melted snow that can severely limit
        visibility.

    --  Prepare for an emergency. Keep blankets, flares, a sack of
        sand for traction, shovel, windshield scraper and brush, tool
        kit, towrope, booster cables and a flashlight with extra
        batteries in your trunk. You should also stock your car with
        material for survival, such as waterproof matches to melt snow
        for drinking water, a first aid kit, dry clothing and a
        brightly colored cloth (to tie to the antenna).

    When driving under adverse winter conditions:

    --  Take care pulling out of streets blocked by mountains of snow.
        It's often difficult to see who or what is coming.

    --  Back your car into the driveway so you have better vision when
        pulling out.

    --  Be aware of joggers on the street. Often sidewalks are
        impassable and die-hard joggers venture onto the street for a
        clearer path. Unfortunately, they may not see icy spots or
        other hazards hidden below the slush.

    --  When waiting to make a left-hand turn, keep wheels pointed
        straight ahead. If wheels are turned to the left in
        anticipation of making the turn and you're rear-ended, your
        car will be pushed into the path of oncoming traffic, which
        could result in a head-on collision.

    --  If your car does not have anti-lock brakes and you start
        skidding on the ice, try not to slam on your brakes. Gently
        pump your brakes to maintain better control and prevent your
        wheels from locking.

    --  If your car does have anti-lock brakes, slam on your brakes
        when skidding on the ice. Pumping your breaks prevents the
        anti-lock system from taking over.

    If you must travel during a severe storm:

    --  Don't travel alone. Notify someone of your estimated time of
        arrival as well as your primary and alternate travel routes.

    --  If stuck, stay in the car and wait for help. Run the engine
        and heater sparingly. Also make sure your exhaust pipe is
        clear of snow and ventilate your car so that carbon monoxide
        fumes won't poison you.

    --  Keep your energy. Eat food that provides the body with energy
        for producing its own heat. Replenish your body with fluids to
        prevent dehydration. Don't eat snow; it will lower your body
        temperature. Melt it first.

Travelers policyholders who experience a loss should immediately report their claim to Travelers at 1-800-CLAIM-33 (1-800-252-4633) for assistance. Travelers claim professionals are available 24 hours a day, 365 days a year.

These and other auto insurance and driving tips are available at www.travelers.com/personal/auto/.

About Travelers Property Casualty

Travelers Property Casualty (NYSE: TAP.A and TAP.B) is a leading provider of a wide range of insurance products. Travelers is the third largest commercial lines insurer, providing a broad range of insurance products including workers compensation, integrated disability, property, liability, specialty lines, surety bonds, inland/ocean marine, and boiler and machinery. The company is the second largest writer of homeowners and auto insurance through independent agents. For more information on Travelers products, see www.travelers.com.

SUBJECT: TAPA, TAPB, TAP.A, TAP.B, TAPa, TAPb, TAP.a, TAP.b, TAP/A, TAP/B, TAP/a, TAP/b

    CONTACT: Travelers Property Casualty
             Jennifer Wislocki, 860-277-7458
             Public Affairs Manager

    SOURCE: Travelers Property Casualty Corp.