Travelers Appoints Doreen Spadorcia CEO - Personal Insurance and Claim and Greg Toczydlowski President - Personal Insurance

July 15, 2009

NEW YORK--(BUSINESS WIRE)-- The Travelers Companies, Inc. (NYSE: TRV) announced today that Doreen Spadorcia, who serves as Executive Vice President, Chief Executive Officer - Claim Services, will assume the additional responsibility of Chief Executive Officer - Personal Insurance. Greg Toczydlowski, Senior Vice President - Personal Insurance, has been promoted to Executive Vice President, President - Personal Insurance, reporting to Spadorcia. The company also announced today that Joseph P. Lacher, Jr., who has served as Executive Vice President - Personal Insurance and Select Accounts, is leaving the company to pursue other career opportunities.

"We are very grateful to Joe for his significant contributions to Travelers' success for so many years and the strong businesses he has helped build," said Travelers Chairman and Chief Executive Officer Jay S. Fishman. "In his most recent role, he has overseen the expansion of our Personal Insurance and Select Accounts operations, including our development of direct distribution capabilities in our Personal Insurance business. We thank him for his effort and dedication over many years and wish him well as he pursues new opportunities.

"I am delighted that Doreen and Greg will be taking on expanded roles within Travelers' leadership team to continue the strategy we have established and build upon the momentum we have achieved in our Personal Insurance franchise," continued Fishman. "The talent, energy, creativity and leadership skills that Doreen and Greg bring to their new roles make them an excellent team to continue the impressive performance of this business."

Brian W. MacLean, President and Chief Operating Officer, stated: "As head of our claims function since 2005, Doreen has successfully implemented initiatives that dramatically reduced settlement times - establishing important competitive advantages for our insurance operations - and created the Travelers Claim University to assure that we have the most knowledgeable and well-trained claim staff in the business. We are pleased that Doreen will continue to lead our claim and risk control functions, as she applies her executive leadership skills to our Personal Insurance business.

"Since joining Travelers in 1990, Greg has held various positions of increasing responsibility in Personal Insurance, including duties within underwriting, product, marketing, finance, systems and business development," continued MacLean. "He has served in a principal role executing our Personal Insurance strategy, and our business will benefit from both the continuity of his leadership and the insight, knowledge and dedication he brings to the business."

Spadorcia said: "I am delighted to have an opportunity to work with Greg and the tremendous management and staff in our personal lines function to take this business to the next level. Greg is a keen strategic thinker and has demonstrated an ability to attract and develop top talent. He has also been an important addition to the Travelers Management Committee since he was appointed in January of this year. I look forward to continuing to work with our truly outstanding Claim and Risk Control teams."

Spadorcia began her career at Travelers in 1986. She was President and CEO of Travelers' Bond business from 2002 until 2005, when she assumed responsibility for the Claim organization.

Marc Schmittlein, Senior Vice President, President - Select Accounts, will retain responsibility for Travelers' Select business, reporting to John Albano, Executive Vice President - Business Insurance.

Travelers is a leading provider of property casualty insurance for auto, home and business. For more information, visit www.travelers.com.

    Source: The Travelers Companies, Inc.
Contact: The Travelers Companies, Inc. Media: Shane Boyd, 651-310-3846 or Jennifer Wislocki, 860-277-7458 or Institutional Investors: Gabriella Nawi, 917-778-6844 or Andrew Hersom, 860-277-0902 or Individual Investors: Marc Parr, 860-277-0779