Press Release Details

HARTFORD, Conn.--(BUSINESS WIRE)-- Travelers (NYSE: TRV) National Accounts announced today the availability of CustomComp, a flexible, new alternative in workers compensation loss-cost management. Designed for larger-sized customers, CustomComp can be tailored to key areas in the organization's claim administration process. With the new product, clients, their brokers and Travelers can more actively participate in the design and delivery of a customized claim system aimed at optimizing results.

CustomComp complements Travelers existing TravComp^(R) product. By offering the same level of service and medical and return-to-work expertise, coupled with a more flexible menu of delivery options, Travelers is providing risk managers more choice in the buying decision. CustomComp is available for both bundled and standalone claim service programs. Built around CustomComp's component-based model, options can include a Travelers component, an organization's internalized process or an outsourced product for as many as eight elements. Components can be assembled to address a customer's unique environment, capabilities and loss experience.

"All customers like having options, which is why we built CustomComp to include a variety of customization choices," said Bill Malugen, President and Chief Executive Officer, Travelers National Accounts. "We bring a long history of service excellence and best practices to each CustomComp customer. The component-based approach enables the design and delivery to evolve with an organization's changing needs and capabilities."

To best manage these sophisticated programs, Travelers is introducing regional service delivery with experienced adjusters dedicated to the product. Customers will also benefit from the same preferred provider networks and other managed care resources utilized in all Travelers workers compensation programs.

"We are proud of our track record in achieving superior claim outcomes for our customers and injured workers," said Jim Wucherpfennig, Vice President for workers compensation. "CustomComp will provide Travelers customers with access to our workers compensation claim handling expertise in ways that best fit their unique business needs."

CustomComp will be marketed from National Accounts' 17 local field offices. Contact your account executive for further information on our claim services options.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. Travelers understands that life and business are inherently dynamic and that the best way to serve customers is to deliver insurance in-synch with evolving risks. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. Travelers is a Fortune 100 company, with 2008 revenues of approximately $24 billion. The company has more than 33,000 employees. For more information on being in-synch, visit www.travelers.com.

The content of this release is only for the informational use of the reader. In no event will Travelers or any of its affiliates be liable in contract or in tort to anyone who has access to this information for the accuracy or completeness of the information relied upon in the preparation of this release. Additionally, information contained herein does not constitute and shall not be construed to reflect the adoption of any coverage position by Travelers or any of its affiliates in connection with any of the topics or considerations set forth herein.

    Source: Travelers Companies, Inc.