Travelers Injury Impact Report Details Most Frequent Workplace Accidents

May 16, 2016

Report FindsMost Frequent Employee Injury Averages 57 Days Away from Work

HARTFORD, Conn.--(BUSINESS WIRE)-- The Travelers Companies, Inc. (NYSE: TRV), the country’s largest workers compensation carrier, today released its Injury Impact Report, which identifies the most common causes of workplace accidents and injuries. The company analyzed more than 1.5 million workers compensation claims filed between 2010 and 2014 from a variety of business sizes and industries.

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Travelers Outlines Most Common Workplace Injuries (Graphic: Travelers)

Travelers Outlines Most Common Workplace Injuries (Graphic: Travelers)

The most frequent causes of workplace injuries included:

  • Material handling (32 percent of total claims);
  • Slips, trips and falls (16 percent);
  • Being struck by or colliding with an object (10 percent);
  • Accidents involving tools (7 percent); and
  • Traumas occurring over time, for example when a part of the body is injured by overuse or strain (4 percent).

The above incidents most often resulted in strains, sprains, cuts, punctures, contusions, inflammation, fractures or chronic sicknesses resulting from a type of work (e.g., a skin disease caused by chemical exposure). On average, strains and sprains resulted in 57 missed work days, followed by cuts and punctures at 24 days. Of the most commonly-resulting injuries, inflammation and fractures caused the most time away from work at 91 and 78 days, respectively.

“Even seemingly minor injuries, such as strains or sprains, can substantially impact an employee and slow a business’s operations and productivity,” said Woody Dwyer, Second Vice President, Workers Compensation, Risk Control, Travelers. “The most common injuries we see can often be prevented if the proper safety measures are in place, if safety issues are promptly addressed and if leaders continuously emphasize a culture of safety with employees.”

Industry-Specific Findings

Analysis of the workers compensation claim data revealed that certain causes of accidents and resulting injuries were more prevalent in some industries than others:

  • While material handling accidents were the top cause of injuries overall, these were especially common in the manufacturing and retail industries, causing nearly 40 percent of injuries in both sectors.
  • Falling from height was among the top causes of injuries in both the construction and retail industries.
  • The oil and gas industry was the only segment in which motor vehicle accidents were one of the most frequent causes of injury.
  • Eye injuries were one of the most frequent types of injuries in manufacturing and construction.

Additional industry-specific information can be found in the full Travelers Injury Impact Report.

The Costliest Injuries

The injuries with the highest average incurred costs included amputations, dislocations, electric shock, crushing and multiple trauma injuries, such as breaking multiple bones at once. These severe injuries have typically occurred less frequently overall.

Protecting the Workforce

Travelers has developed an approach called Travelers Workforce AdvantageSM to help businesses establish a safer workplace and to help prevent employee injuries. The approach begins with the development of safety programs that focus on the employee and highlights three key areas: attracting and hiring the right candidates; onboarding and training; and supporting and engaging the current workforce.

Helping Employees Recover

Despite best efforts to develop a robust safety culture, accidents can still happen. Travelers ConciergeCLAIM Nurse ® – a patented workers compensation claim program that simplifies the claim process for injured employees and helps them recover and return to work as soon as medically appropriate – reduces days out of work by an average of 41 percent and the amount of time it takes to close a claim by 31 percent. The program, which was recently expanded and is now available in more than 60 locations across the United States, is part of Travelers’ patented TravComp workers compensation claim process which consistently outperforms industry benchmarks for successful return to work and claim outcomes.

To learn more about Travelers’ workers compensation products and services, visit

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately $27 billion in 2015. For more information, visit

The Travelers Companies, Inc.
Nicole Guzzardi, 860-277-0836
Bob DeMallie, 860-277-9026

Source: The Travelers Companies, Inc.