Travelers Customers Can Now Receive Claim Payments via PayPal®

July 31, 2019

Digital payments platform makes it easy and fast to receive claim payment

HARTFORD, Conn.--(BUSINESS WIRE)-- The Travelers Companies, Inc. (NYSE: TRV) today announced that its Auto, Property and General Liability customers can now receive claim payments through the digital payments platform PayPal, which provides a flexible, fast and easy reimbursement experience. Travelers’ link to PayPal comes through Global Digital Disbursements, a service provided by Global Transaction Services at Bank of America Merrill Lynch.

“The sooner our claimants are paid, the sooner they can recover from a loss and get their lives back to normal — PayPal will help make that happen as quickly as possible,” said Ellen Rizzo, Senior Vice President of Claim at Travelers. “This is the natural evolution of our claim payment processes, and it is one more way we’re making the entire claim experience easier.”

PayPal is a digital payments platform that provides users with access to financial services including a digital wallet to send or receive money as well as make purchases anywhere PayPal is accepted. By distributing claims through PayPal, funds are usually delivered the same day that payment is issued by Travelers. The company’s Workers Compensation claimants are expected to be eligible to receive payments via PayPal in 2020.

For more information about Travelers Claim Services, including its digital payment options, please visit

About Travelers
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately $30 billion in 2018. For more information, visit

Sperry Mylott, 860.277.5075

Source: The Travelers Companies, Inc.